Effective date: 11 August 2025
These Terms and Conditions (“Terms”) govern your use of the Peer Practice Lab website and purchase of our micro-course “Boundaries That Protect You AND Your Practice”. By accessing this site or purchasing the course, you agree to be bound by these Terms.
1. Service overview
Peer Practice Lab provides self-directed educational materials for peer workers and supervisors. Our products are delivered online via FreshLearn and are intended for professional development and general information. They are not a substitute for clinical training or professional advice.
2. Eligibility and conduct
You must be at least 18 years old to enrol. You agree to use our materials ethically and for your own learning. You may not re-sell or publicly distribute course materials without our written permission.
3. Payments
Course fees are stated in Australian dollars (AUD) and inclusive of GST where applicable. Payment is processed securely via Stripe or other approved payment providers. You agree to provide accurate billing information and authorise us to charge the course fee.
4. Refunds
We offer a 30-day money-back guarantee. If you are not satisfied, email us at hello@peerpracticelab.com within 30 days of purchase with proof of enrolment. Refunds will be processed to your original payment method within 7 business days. This guarantee is in addition to your rights under Australian Consumer Law, which may entitle you to a refund or replacement if our services fail to meet consumer guarantees.
5. Intellectual property
All content on this site and within the course—including text, audio, video, and downloadable resources—is the intellectual property of Peer Practice Lab unless otherwise stated. You may not reproduce or share course materials beyond your personal use without permission.
6. Limitation of liability
While we strive for accuracy and trauma-aware practice, we make no representations or warranties about the completeness or suitability of our content for your particular needs. To the maximum extent permitted by law, Peer Practice Lab is not liable for any loss or damage arising from your use of the site or course.
7. Privacy and data
We handle personal information in accordance with our Privacy Policy, which reflects the Australian Privacy Principles. By using the site or enrolling in the course, you consent to our data collection and handling practices.
8. Changes to these TermsEffective date: 11 August 2025
These Terms and Conditions (“Terms”) govern your use of the Peer Practice Lab website and purchase of our micro‑course “Boundaries That Protect You AND Your Practice”. By accessing this site or purchasing the course, you agree to be bound by these Terms.
1. Service overview
Peer Practice Lab provides self‑directed educational materials for peer workers and supervisors. Our products are delivered online via FreshLearn and are intended for professional development and general information. They are not a substitute for clinical training or professional advice.
2. Eligibility and conduct
You must be at least 18 years old to enrol. You agree to use our materials ethically and for your own learning. You may not re‑sell or publicly distribute course materials without our written permission.
3. Payments
Course fees are stated in Australian dollars (AUD) and inclusive of GST where applicable. Payment is processed securely via Stripe or other approved payment providers. You agree to provide accurate billing information and authorise us to charge the course fee.
4. Refunds
We offer a 30‑day money‑back guarantee. If you are not satisfied, email us at hello@peerpracticelab.com within 30 days of purchase with proof of enrolment. Refunds will be processed to your original payment method within 7 business days. This guarantee is in addition to your rights under Australian Consumer Law, which may entitle you to a refund or replacement if our services fail to meet consumer guarantees.
5. Intellectual property
All content on this site and within the course—including text, audio, video, and downloadable resources—is the intellectual property of Peer Practice Lab unless otherwise stated. You may not reproduce or share course materials beyond your personal use without permission.
6. Limitation of liability
While we strive for accuracy and trauma‑aware practice, we make no representations or warranties about the completeness or suitability of our content for your particular needs. To the maximum extent permitted by law, Peer Practice Lab is not liable for any loss or damage arising from your use of the site or course.
7. Privacy and data
We handle personal information in accordance with our Privacy Policy, which reflects the Australian Privacy Principles. By using the site or enrolling in the course, you consent to our data collection and handling practices.
8. Changes to these Terms
We may update these Terms from time to time to reflect changes in our services or the law. The updated Terms will be posted on this page with a new effective date. Continued use of the site after an update constitutes acceptance of the revised Terms.
9. Contact us
If you have any questions about these Terms, please contact us at hello@peerpracticelab.com.
Peer Practice Lab 